Privacy Policy

Information We Collect

We may collect the following categories of information:

• a) Personal Identification Data
  • Full name
  • Date of birth
  • Email address
  • Phone number
  • Postal address
• b) Academic and Professional Data
  • Educational background
  • Employment history (if provided)
  • Skills and course progress
  • Certificates and achievements
• c) Technical and Usage Data
  • IP address
  • Browser type and version
  • Device information
  • Cookies and usage analytics (see Section 8)
• d) Financial Data
  • Payment details (via third-party processors)
  • Billing address
• e) Communication Data
  • Messages sent to us via email, forms, or chat
  • Feedback, testimonials, or surveys

How We Use Your Information

We process your data for the following purposes:

• To register you for courses and programs
• To provide you with learning materials, updates, and certificates
• To process payments and maintain financial records
• To connect students with internship and job opportunities
• To personalize the learning experience and improve our curriculum
• To communicate about services, promotions, and events (with your consent)
• To comply with legal and regulatory requirements

Legal Basis for Processing (GDPR Compliance)

We rely on the following lawful bases to process your data:

• Contractual necessity – to deliver the services you sign up for
• Consent – for newsletters, marketing, or optional features
• Legitimate interest – for internal analytics and service improvements
• Legal obligations – where laws require us to retain or share certain data

How We Share Your Information

We do not sell or rent your data. However, we may share information with:

• Service providers: e.g., payment processors, cloud storage, IT support
• Educational partners and employers: only if you opt-in for career placements
• Legal authorities: where required by law or to protect our rights
• Marketing platforms: only with your explicit consent

Data Retention

We retain your personal data only as long as necessary:

• Student records: up to 6 years after course completion
• Financial/payment data: as required by tax and accounting laws
• Marketing data: until you unsubscribe

Your Rights

Under GDPR and UK Data Protection law, you have the right to:

• Access your personal data
• Request corrections or updates
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Data portability (transfer your data)
• Withdraw consent at any time

To exercise these rights, email us at support@rivendelltech.com.

Data Security

We implement strong technical and organizational measures to protect your data, including:

• Secure servers and encryption (SSL/TLS)
• Regular security audits
• Access controls for staff
• Secure third-party service providers

Cookies & Tracking

Our website uses cookies and similar technologies to improve functionality and user experience. Cookies help us:

• Remember your preferences
• Analyze site traffic (Google Analytics, etc.)
• Provide targeted advertisements (if you consent)

You can manage cookies through your browser settings.

International Data Transfers

As Rivendell Tech Institute collaborates with partners and teams globally, your data may be transferred outside the UK/EU. We ensure such transfers comply with GDPR through standard contractual clauses or equivalent safeguards.

Third-Party Links

Our website and student platforms may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

Children’s Privacy

Our services are intended for individuals aged 16 and above. We do not knowingly collect data from children under 16.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Last Updated” date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: